Philadelphia, PA – Deer Meadows Home Health and Support Services, LLC today announced that it has received the Certified – Trusted Provider distinction from Home Care Pulse. This distinction illustrates DMHHSS’s commitment to client satisfaction.
“We want to commend Deer Meadows Home Health and Support Services, LLC for receiving the Certified – Trusted Provider distinction,” says Aaron Marcum. “Home Care Pulse awards this distinction to providers who are actively gathering feedback from their clients each month and using that feedback to improve the quality of care they provide. By choosing a Certified – Trusted Provider to care for their loved ones, families can be reassured that their provider is dedicated to quality in home care.”
Certified – Trusted Providers have contracted with Home Care Pulse to gather and report feedback from their clients by conducting live random phone interviews with a percentage of their clients each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback, without outside influence. Clients rate their provider’s services in areas such as timeliness of caregivers, services being provided as promised, compassion of caregivers and overall quality of care. Clients are also given the opportunity to provide feedback for their provider.
“I am very proud of our accomplishments over the years.These accomplishments would not be possible without the exceptional support staff we have in the field and the feedback from our clients,” says Kate Liggins, Private Duty Manager at DMHHSS.”These relationships have been instrumental in DMHHSS’s ability to continue to provide 5-star quality care to the community.”
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize Deer Meadows Home Health and Support Services, LLC as a Certified – Trusted Provider, and we applaud their commitment to client satisfaction.”
To find out more about the Home Care Pulse Certification, please visit BestofHomeCare.com.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards. Visit www.homecarepulse.com to learn more about our VANTAGE program, or visit benchmarking.homecarepulse.com to learn about the Private Duty Benchmarking Study, the home care industry’s largest and most comprehensive annual study, featuring benchmarks on finance, sales, marketing, operations, and more.
About Deer Meadows Home Health and Support Services, LLC
DMHHSS is a non-profit agency. The home health and support services will offer home support services to Philadelphia, Bucks, Montgomery, Chester and Delaware counties in Pennsylvania. All home health care services are overseen by registered nurses. We can offer home support services and help with personal care, such as bathing, dressing and meal preparation, medication management, pet care, running errands, light housekeeping, and escort services.The Mission of Deer Meadows Home Health & Support Services, LLC is to provide superior quality home health services that optimize the persons served ability to maximize their independence, health and wellness in their home. DMHHSS was found in July 2009.