Contact Our Home Care Team
Contact Our Home Care Team
Philadelphia Home Care Agency
8301 Roosevelt Blvd
Philadelphia, PA 19152
Phone: (215) 624-6038
Fax: (215) 624-6258
EFax: (484) 361-4619
Information
What is Home Care?
Home care is care provided in the home when a patient is unable to can include both certified healthcare and personal care/private duty. As hospital stays decrease, increasing numbers of patients need skilled services when they return home. It can include assisting those persons who are recovering, disabled, chronically or terminally ill and are in need of medical, social, therapeutic treatment, and/or assistance with the essential activities of daily living. To receive home care, you must be homebound.
What Does it Mean to be Homebound?
Homebound means that you have an inability to leave your home, or that it takes a considerable and challenging effort to leave home. Absences from the home must be infrequent or for a very short period of time, for instance leaving your home for medical appointment. A person is considered to be homebound if you have an illness or injury, which restricts your ability to leave home unless you have help. Examples would be if you need a wheelchair, special transportation or help from another person to leave your home. In most cases, if you are able to drive you are not considered homebound. If you leave your home for purposes other than to receive medical treatment and if the absences are long and frequent, such as frequent shopping trips or visits to friends, you are not deemed homebound. When you are able to leave your home, Medicare expects that any medical care you require will be provided in an outpatient setting.
How Soon Can I Get Started?
We come out within 24 hours after receiving a referral. It is important to us that you are taken care of and receive the best quality care. We can reach us 24 hours a day, seven days a week.
Will My Insurance Cover Home Healthcare?
Most insurance carriers, including Medicare, Medicaid, and private insurance plans will cover home healthcare that is deemed medically necessary and fulfilling coverage requirements. Skilled Services, including a home health aide for personal hygiene twice a week, is covered.
What Insurance Do You Accept for Personal Care?
For personal care, we accept Community Health Choices Waiver program (PA Health and Wellness, Keystone First, UPMC), private pay, and the OPTIONS program.
How Do I Get Setup for Waiver Services/Community Health Choices?
If you have Medicaid or limited income, you may qualify for community care services at no cost to you. To start, you would contact the PA Independent Enrollment Broker at 1-877-550-4227. If you need additional help receiving this, our knowledgeable social workers can help you obtain waiver and receive the help you need.
What Do I Do if There is a Problem with My Home Healthcare Agency or Caretaker?
At Deer Meadows Home Health and Support Services, you will receive superior, safe and effective homecare. If a problem develops or if you would like to issue a complaint, notify the agency administrator or chief supervisor. You may also issue a complaint to your state’s department of health, Medicare hotline or your local Better Business Bureau.
What are My Rights as a Patient?
Federal law dictates that all home healthcare patients be informed of their rights and responsibilities. Deer Meadows Home Health and Support Services, LLC will provide you with a summary of patient’s rights and responsibilities that are consistent with state laws.
What Insurance Do You Accept Home Health Services?
- Medicaid
- OLTL Waiver Program Provider
- Private Pay
- Health Partners Health Plans
- Health Partners Medicare, Health Partners Medicaid, Health Partners Special (Medicare/Medicaid)
- Health Partners CHIP
- Cigna Healthspring (Bravo Health)
- Cigna Commercial
- Humana
- United Healthcare
- MAMSI (Mid-Atlantic Health Plans)
- Americhoice (now United Community and State Plan)
- Blue Cross & Blue Shield
- Traditional PPO
- Independence Blue Cross Traditional/Major Medical (Indemnity)
- Personal Choice 65 (Medicare PPO)
- Personal Choice (PPO)
- Amerihealth Traditional Medical (Indemnity)
- Amerihealth Personal Choice
- Blue Choice (POS)
- Keystone VIP
- Keystone Health Plan East (HMO)
- Keystone 65 (Medicare HMO)
- Keystone Health Plan East (POS)
- Keystone 65 Choice (Medicare POS)
- Keystone 65 Focus (Medicare HMO)
- AmeriHealth 65 (Medicare)
- AmeriHealth HMO (HMO)
Professional Home Care You’ll Love
Philadelphia Home Care Agency
Our Philadelphia Home Health team and Philadelphia Private Duty Care team of trained Clinical Staff and Home Health Aides can provide you with the best professional and compassionate home care you deserve.
Contact Us
8301 Roosevelt Blvd
Philadelphia, PA 19152
Phone: (215) 624-6038
Fax: (215) 624-6258
EFax: (484) 361-4619