Frequently Asked Questions

What is Home Care?

Home Care is a vital component in healthcare today. It is the professional healthcare and support services provided in the home.  As hospital stays decrease, increasing numbers of patients need skilled services when they return home. Home Care is necessary when a person needs ongoing care that cannot easily or effectively be provided exclusively by family and friends.  Home Health Care Services include assisting those persons who are recovering, disabled, chronically or terminally ill and are in need of medical, nursing, social, or therapeutic treatment and/or assistance with the essential activities of daily living.

Who is eligible to receive home healthcare? 

People of all ages with acute and chronic healthcare needs can receive home healthcare services. These services are provided for persons who require healthcare from a professional or who need supportive assistance in the home environment. The payer(s) for these services usually determines what type of care is covered and who qualifies. In most cases medical orders from a physician are required for care.

Please Tell Us Your Name
Please Tell Us Your Email Address
Please Tell Us Your Phone Number

When are home healthcare services available? 

Home healthcare services provided by a Deer Meadows Home Health and Supports Services, LLC are available 24-hours a day, seven days a week, 365 days a year.

Will my insurance cover home healthcare? 

Most insurance carriers including Medicare, Medicaid and private insurance plans will cover home healthcare that is deemed medically necessary and the patient meets certain coverage requirements. For services that are not covered, patients may choose to pay out of their own pocket. As for private insurance companies, we currently accept:

  • OLTL Waiver
  • Private Pay
  • Bravo Health
  • Blue Cross Blue Sheild
  • And coming soon: United Health and AmeriHealth

What do I do if there is a problem with my home healthcare agency or caretaker? 

At Deer Meadows Home Health and Support Services, you will receive superior, safe and effective homecare. If a problem develops or if you would like to issue a complaint, notify the agency administrator or chief supervisor. You may also issue a complaint to your state's department of health, Medicare hotline or your local Better Business Bureau.

What are my rights as a patient? 

Federal law dictates that all home healthcare patients be informed of their rights and responsibilities. Deer Meadows Home Health and Support Services, LLC will provide you with a summary of patient's rights and responsibilities that are consistent with state laws.

What services do Deer Meadows Home Health and Support Services, LLC provide? 

Deer Meadows Home Health and Support Services, LLC provide a variety of services from skilled nursing, physical, occupational and speech-language therapy to Certified Nursing Assistants and social workers, education, community wellness and adult day health programs.

Who can receive home healthcare? 

Home healthcare is for persons who require healthcare from a professional or who need supportive assistance in the home environment. People of all ages with acute and chronic healthcare needs can receive home healthcare services. The payer(s) for these services typically determines what type of care is covered and who qualifies. In most cases medical orders from a physician are required for care.

What does it mean to be homebound? 

Homebound means that you have an inability to leave your home, or that it takes a considerable and challenging effort to leave home. Absences from the home must be infrequent or for a very short period of time, for instance leaving your home for medical appointment. A person is considered to be homebound if you have an illness or injury, which restricts your ability to leave home unless you have help. Examples would be if you need a wheelchair, special transportation or help from another person to leave your home. In most cases, if you are able to drive you are not considered homebound. If you leave your home for purposes other than to receive medical treatment and if the absences are long and frequent, such as frequent shopping trips or visits to friends, you are not deemed homebound. When you are able to leave your home, Medicare expects that any medical care you require will be provided in an outpatient setting.

© 2017 Deer Meadows Home Health and Support Services, LLC